Request a room away from the parking lot to avoid noise disruptions from late-night gatherings.

Friendly staff made check-in easy.

My experience at the hotel was incredibly frustrating. The smell in our room was so overpowering, it felt like a mix of weed and stale smoke. The floors were dirty, and the carpet looked like it hadn’t been cleaned in years. I felt like I was in a rundown hostel rather than a hotel.

The gym was impressively well-equipped for workouts.

The curtains in the room were unable to fully close for privacy.

comfortable stay but some breakfast seating issues

From the moment I entered the hotel, the welcoming atmosphere was evident. The rooms were well-maintained, and the quality of sleep on the beds was impressive. The shower experience was surprisingly excellent. it felt rejuvenating. I also enjoyed the lovely city view from my room, which added a nice touch to the stay.

However, I did notice there were insufficient seating options in the breakfast area during peak hours.

The hotel’s decor exuded warmth and charm, making my stay feel cozy and inviting. I appreciated the easy accessibility, especially how the lobby and areas were designed for seniors, ensuring everyone felt at home.

More comfortable seating in the lobby area.

Clean rooms and friendly staff

I stayed for 1 night in a room that was comfortable and clean, which was a pleasant surprise. The breakfast was decent, and I appreciated the variety of fresh items available. However, the location felt a bit industrial and lacked charm, making it less inviting for a longer stay.

would happily go back again

The breakfast was delightful with options like pancakes and sausage. The room was equipped with a kitchenette and a cozy seating area. I appreciated the fitness center and outdoor swimming pool for a quick workout and relaxing time. The staff was friendly and attentive, making my stay more pleasant.

Solo traveler’s decent stay, could be better

The room was clean and the bed comfortable. They had a solid breakfast selection, eggs, sausage, real coffee! I even got an upgrade to a Queen Room with Two Queen Beds, made my night after a long drive.

It wasn’t exactly a bargain, but the comfort made it bearable.

I truly appreciated the friendly staff and clean environment at Best Western Hartford Hotel And Suites. The complimentary breakfast was delightful, featuring eggs and pancakes, and the location was convenient for nearby attractions, making my stay enjoyable.

More seating needed for breakfast area.

the toilet didn't work which was frustrating. but the gym was great and the breakfast options were decent. also, the staff at check in were really friendly 😊. overall, not the worst stay.

It was just a well-suited match for a concise stay in Hartford with fantastic value for money. The shower was amazing, possibly the best I’ve ever experienced! Try to go early for breakfast to avoid the rush.

Upon arrival, confusion over reservations left me feeling frustrated, especially after a long journey. The room felt neglected, featuring non-functional lights and only partial cleaning having been done, making my check-in a hassle. Morning wake-up calls from housekeeping at 9 am felt premature, particularly for those wanting to catch a few extra z's, considering a generous checkout time of 11 am. Additionally, both the elevator and hallways showed signs of heavy use, needing a good cleanup. While these issues might not bother all travelers, they certainly took away from my experience.